Effective Date: May 15, 2025
Welcome to Memory Lift, an online memory training service.
These Terms of Service (“Terms”) govern your use of the Memory Lift website and mobile application (together, the “Service”), operated by Steel Trap Labs LLC (“we,” “our,” or “us”). By accessing or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.
By accepting these Terms, you also waive your right to a jury trial and to participate in a class action, as further described in Section 14.
You must be at least 18 years old to create an account, purchase a subscription, or use the Service. By using the Service, you confirm that you are legally eligible to enter into this agreement. If you are under 18, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms.
To access certain features, you must create an account and provide accurate, complete information. You are responsible for keeping your login credentials confidential and for all activity under your account.
Memory Lift is provided solely for your personal, non-commercial use. By using the Service, you agree to the following:
Any unauthorized use violates these Terms and may result in suspension or termination of your account.
All content, materials, and functionality on the Service—including but not limited to text, software, training modules, graphics, and logos—are the intellectual property of Steel Trap Labs LLC or its licensors. You may use the Service only for your personal, non-commercial use and may not copy, distribute, or modify any part of it without prior written consent.
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, if we believe you have violated these Terms. You may cancel your account at any time by contacting us at support@memorylift.com.
The Service is provided “as is” and “as available.” We make no warranties or guarantees about the reliability, accuracy, or availability of the Service. The Service is intended solely for personal development and memory training and does not constitute medical, psychological, or therapeutic advice. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or health condition.
We make no scientific, medical, or clinical claims regarding the effectiveness of the Service. Use of Memory Lift does not constitute or replace medical or psychological advice, diagnosis, or treatment.
If you have concerns about your memory, cognitive function, or general health, please consult a qualified healthcare provider before using the Service.
To the fullest extent permitted by law, Steel Trap Labs LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the Service.
You agree to indemnify and hold harmless Steel Trap Labs LLC, its affiliates, officers, employees, and partners from any claims, losses, or liabilities arising from your use of the Service or violation of these Terms.
We reserve the right to modify, suspend, or discontinue the Service—or any part of it—at any time and without prior notice. This includes changes to features, functionality, or availability.
We shall not be held liable for any interruption, modification, suspension, or discontinuation of the Service, including any resulting loss of access or data.
We may update these Terms periodically. Continued use of the Service after such changes constitutes your acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law rules. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Nassau County, New York.
If you have any questions about these Terms, please contact us at: help@memorylift.com
You and Steel Trap Labs LLC agree to resolve any dispute, claim, or controversy relating to these Terms or your use of the Service through binding arbitration, not in court. This includes any claim involving statutory, contractual, tort, or equity issues. The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
You agree that any arbitration will be conducted only on an individual basis, and not in a class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
Either party may bring a claim in small claims court if the claim qualifies, and such claims are not subject to arbitration.
Unless otherwise agreed, arbitration will be conducted in New York County, New York, and governed by the Federal Arbitration Act (FAA) and applicable New York law.
You may opt out of this arbitration agreement within 30 days of accepting these Terms by sending an email to help@memorylift.com with the subject line “Opt-Out of Arbitration” and your full name and account email address.
All purchases and subscriptions for Memory Lift are non-refundable. You may cancel your subscription at any time to stop future billing, but we do not issue refunds or credits for any partial use, accidental charges, or dissatisfaction with the service.
We encourage users to take advantage of any available free trial period before beginning a paid subscription. If you believe you were charged in error or encountered a technical issue that prevented use of the service, please contact us at help@memorylift.com, and we will review your request on a case-by-case basis.
This refund policy applies to all users in the United States, including California residents. California customers retain the right to contact the Department of Consumer Affairs if a dispute is unresolved. See Section 13 for more details.